Legal Document

Privacy Policy

Hubu is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your data. It applies to the Hubu platform and all services operated by Hubu.

1. Who We Are

The data controller for your personal information is Hubu. You can contact us regarding privacy matters at info@hubu.africa.

2. What Data We Collect

When you join the Hubu waitlist, we collect the following information:

DataWhy we collect itRequired
Full nameTo personalise communications with youOptional
Email addressTo send you waitlist confirmation and launch updatesRequired
Mobile numberFor future SMS updates if you opt inOptional
CityTo notify you when Hubu launches in your cityOptional
Role (Client, Professional, Gym, Brand)To send you relevant launch information for your user typeOptional
Quiz answersTo understand your wellness goals and personalise your onboardingOptional

When you use the full Hubu platform (once launched), we will also collect booking history, payment records, session data, and professional credential information where applicable. A full platform privacy policy will be provided at launch.

3. How We Use Your Data

We use the information you provide to:

We do not sell your personal data to third parties. We do not use your data for advertising. We will never share your information with anyone outside Hubu without your explicit consent, except where required by law.

4. Legal Basis for Processing

We process your personal data on the basis of your consent, which you give when you submit your details to the Hubu waitlist and accept this Privacy Policy. This consent covers both service communications (waitlist confirmation, launch updates) and marketing communications (wellness content, feature announcements, event invitations). You may withdraw your consent or unsubscribe from marketing communications at any time by emailing info@hubu.africa.

5. Data Storage and Security

Your data is stored securely in a Supabase database hosted in the European Union (Ireland, eu-west-1 region). We apply the following security measures:

6. Data Retention

We retain your waitlist data until you request deletion or until 24 months after the Hubu platform launches, whichever comes first. If you request deletion of your data, we will remove it within 14 days.

7. Third Party Services

We use the following third-party services to operate Hubu. Each has its own privacy policy:

ServicePurposeData shared
SupabaseDatabase storageAll waitlist data
ResendTransactional email deliveryName, email, role
VercelWebsite hostingIP address, usage logs

8. Your Rights

You have the right to:

To exercise any of these rights, email us at info@hubu.africa with the subject line "Data Request". We will respond within 14 days.

9. Cookies

The Hubu landing page does not currently use cookies or tracking scripts. We do not use Google Analytics or any advertising trackers. This may change when the full platform launches, at which point we will update this policy and seek your consent where required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email if you are on the waitlist. The date of the most recent update is shown at the bottom of this page.

11. Contact

For any privacy-related questions, requests or complaints, contact us at info@hubu.africa. We take privacy seriously and will respond to all enquiries promptly.

Last updated: May 2026  ·  Hubu by Hubu  ·  Terms and Conditions  ·  hubu.africa