These Terms and Conditions govern your access to and use of the Hubu platform operated by Hubu. By joining the Hubu waitlist or using any Hubu service, you agree to be bound by these terms. Please read them carefully.
Hubu is a wellness marketplace platform. Hubu operates the platform and is responsible for all services described in these terms. Hubu connects clients seeking wellness services with verified professionals, gyms and wellness vendors. The platform facilitates discovery, booking, payments and community engagement within the wellness sector.
These terms apply to all users of Hubu including clients, wellness professionals, gym operators and wellness vendors.
By submitting your details to the Hubu waitlist, you are expressing interest in joining the platform when it launches. Joining the waitlist does not guarantee access to the platform, create a contract between you and Hubu, or entitle you to any specific service or pricing.
We will use the information you provide to contact you about the Hubu launch, early access opportunities and relevant updates. You may unsubscribe from these communications at any time by contacting us at info@hubu.africa.
When using any Hubu service, you agree to:
Hubu manually reviews the credentials of all professionals listed on the platform. However, Hubu does not independently guarantee the quality, safety or legality of any service provided by a listed professional. Clients engage with professionals at their own discretion.
Hubu's verification process confirms the existence and validity of stated credentials. It does not constitute an endorsement of any individual's character, conduct or fitness to provide services.
Payments on the Hubu platform are processed via M-Pesa and other supported payment methods. By making a payment through Hubu, you agree to the payment terms presented at the time of transaction. Hubu acts as a payment intermediary and holds funds in escrow until session completion is confirmed.
Refund and cancellation policies will be set out clearly at the time of booking and may vary by service type and professional.
All content on the Hubu platform including the brand name, logo, design, copy and wireframes is owned by Hubu and protected by applicable intellectual property laws. You may not reproduce, distribute or create derivative works from any Hubu content without prior written consent from Hubu.
You may not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, structure or underlying ideas of the Hubu platform or any part of it. This prohibition applies to the mobile application, web application, API, and any related software systems, whether accessed directly or indirectly.
To the maximum extent permitted by applicable law, Hubu shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Hubu platform or any service arranged through it. Hubu's total liability to you for any claim shall not exceed the amount paid by you to Hubu in the three months preceding the claim.
These terms are governed by the laws of Kenya. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.
Hubu reserves the right to modify these terms at any time. We will notify registered users of material changes via email. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.
For questions about these Terms and Conditions, contact us at info@hubu.africa.