These terms govern your use of Hubu, the wellness marketplace operated by GConnect Wellness Limited. They are written to be read; if anything is unclear, ask us at info@hubu.africa.
Hubu is a wellness marketplace operated by GConnect Wellness Limited, a company registered in Kenya ("Hubu", "we", "us"). By creating an account or using Hubu you agree to these terms.
Hubu connects you with independent wellness professionals, gyms, wellness vendors and partner labs. The professionals and businesses on Hubu are independent providers, not our employees. Hubu provides the platform that connects you; your session, class, order or health check is delivered by the provider you choose.
You must be at least 18 years old to use Hubu. Keep your account details accurate and your sign-in credentials private. You are responsible for activity on your account. One person, one account.
Professionals marked as verified have had their credentials and identity documents reviewed through our GConnect verification process. Verification is a review of documents and identity; it is not a guarantee of results, and you remain responsible for choosing providers that suit your needs.
Hubu is not a medical service and nothing on Hubu is medical advice. Health checks are performed by independent partner labs, and results should be discussed with a qualified health professional. Always consult a professional before starting a new fitness or nutrition programme. In an emergency, contact emergency services immediately.
Communities and messaging exist to support your wellness journey. Be respectful. Harassment, hate speech, spam, and attempts to take payments off-platform to avoid fees are not allowed. You can block anyone at any time, and you can report concerns from within the app. We may remove content or suspend accounts that break these rules.
Orders from vendor shops are concluded directly between you and the vendor, including payment and delivery arrangements. The vendor is responsible for the goods they sell. We verify vendors before they can open a shop, but we are not a party to your purchase.
Content you post (such as reviews, posts and photos) remains yours. By posting it you give us permission to display it on the platform. The Hubu name, brand and app are the property of GConnect Wellness Limited.
Hubu provides the platform on an "as is" basis. To the maximum extent permitted by Kenyan law, we are not liable for the acts or omissions of independent providers, or for indirect losses arising from use of the platform. Nothing in these terms excludes liability that cannot be excluded under Kenyan law.
You can stop using Hubu and delete your account at any time from the app. We may suspend or close accounts that break these terms or put other users at risk.
These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute.
We may update these terms as Hubu grows. We will notify registered users of material changes in the app or by email. Continued use after changes are posted means you accept the updated terms.
Questions about these terms: info@hubu.africa.